Salon Tracker salons
Keep your sunbed software.Keep your booking software. Upgrade your customer experience.
Salon Tracker is UK sunbed-salon software, so this page describes how the app works in UK sunbed salons. Running a spray-tan studio? The app sits alongside the booking software you already use: tell us which one and we'll say honestly what works.
Your salon software runs the desk: minutes, courses, bookings and the beds. You don't need to change it. A branded app and loyalty scheme sit around it, so your customers get a better experience and a reason to come back, while your staff keep working the way they do now.
What's proven in our own salon
Two things work today. We say exactly which.
We run tanning salons ourselves, and we run them on Salon Tracker. Our live pilot at Luxe Glow Studio has proven two links between the app and Salon Tracker. Nothing more is claimed.
- 1. The account hand-off
When a customer needs their minutes, courses or bookings, the app sends them to their own Salon Tracker account. The app never keeps a second copy of their balance, so there's only ever one set of numbers.
- 2. Points from your sales reports
Loyalty points are worked out from your Salon Tracker sales reports. Your staff review the matches and import them, then points show up in the customer's app. You choose which sales earn points.
Who does what
Your software keeps its job. The app takes a new one.
| Job | Your salon software (e.g. Salon Tracker) | Your branded app |
|---|---|---|
| Taking payment | Yes, at your till | No |
| Minutes and courses | Yes, the only balance | Hands the customer to it |
| Bookings | Yes | Links the customer to it |
| Bed control | Stays with your existing system | Never touches it |
| Your brand on their phone | No | Yes, your name, your look |
| Loyalty points and salon credit | Supplies the sales reports | Shows points; credit is redeemed at your desk |
| Offers and reasons to come back | No | Yes |
Straight talk
What we don't claim
No API, no live sync, no automatic feed. Points come from a sales-report workflow your desk runs. There's no XTAN integration. Customers can't buy minutes or courses in the app. It installs to the phone's home screen as a web app; App Store and Google Play versions are on the roadmap, not available yet. If any of that changes, this page changes first.
Questions salon owners actually ask
Salon Tracker and the app, answered
Do I have to change my salon software?
No. Your till, minutes, courses, bookings and bed control stay exactly where they are. The app and loyalty sit around that system — they don't replace it and they don't keep a second minute balance.
Is there a live connection to Salon Tracker?
No, and we won't tell you there is. There's no API link and no live sync. What's proven in our own salon is a customer hand-off to their Salon Tracker account, and loyalty points awarded from the salon's Salon Tracker sales reports through a workflow your staff check and import.
How long does the sales-report step take?
It depends on how many sales you take and how often you run it. On a demo we'll show you the actual steps in our salon so you can judge it for your own desk, rather than us quoting a number.
Can customers buy minutes or courses in the app?
Not in the app. Purchases stay at your till and in your salon software. The app gets them through the door and back again; your system still takes the money.
I don't use Salon Tracker. Can I still have the app?
Possibly. Salon Tracker is the only salon software we've proven it with so far. Tell us what you run — XTAN, Fresha, an older till system or pen and paper — and we'll tell you honestly what would work on day one and what wouldn't.
Are you part of Salon Tracker?
No. We're independent. We run our own tanning salons on Salon Tracker, and that's where the workflow on this page was built and tested. Salon Tracker is a trade name of its owner.
Get started
Tell us what software you run
Tell us your salon and the software you use today, and we'll tell you honestly what would work for you from day one.