Live pilot — Luxe Glow Studio
Our work · case studyLuxe Glow Studio,
in the pocket.
Luxe Glow Studio is running the TSW salon app and growth system with real customer accounts, loyalty, rewards and a Salon Tracker sales-report workflow — alongside the salon's own booking and minutes system, not instead of it.Luxe Glow Studio is running the TSW salon app and growth system with real customer accounts, loyalty, rewards and a Salon Tracker sales-report workflow — alongside the salon's own booking system, not instead of it.
1,250
Glow Points- Tanning courseSpray tan package+250
- Dark Tanning Oil+120
- Credit used at reception−500
Tap a screen, or swipe the phone. Live pilot — Luxe Glow Studio. Screens modelled on the production app with illustrative data. No real customer, balance or salon figure is shown.
01 · Attract
The salon,
and the website.
Luxe Glow runs an automated spray-tan booth alongside premium sunbeds in Wath upon Dearne. Its website is built in the Luxe world — dark showroom, champagne on black — around the local spray-tan and sunbed searches that turn into bookings.
- megaSun K11 Loft
- megaSun K9S
- Luxura Jewel ×2
- Luxura V6 ×2
- Ergoline Prestige Lightvision
- Ergoline Vitality Fusion 50
- Automated spray booth
02 · Experience
It looks like your salon.
Not our software.
The app carries Luxe Glow's wordmark, its champagne-on-black palette and its serif — and its own words: My Glow, Glow Club, The Lotion Wall. A Luxe Glow customer never sees a TSW screen.
What's live for customers: a home screen with today's hours and booking, My Glow (account and the Salon Tracker hand-off), Glow Club (points, credit and redemption), the beds guide, The Lotion Wall, offers and a join page reached from the QR at the desk.
What's live for staff: the sales-report import with exact matching and review, redemption confirmation and cancellation, the loyalty ledger and audit, and campaign controls.
What's illustrative on this page: every name, balance and status on the phone. Nothing here is a real customer.
03 · Retain
How the pilot
actually works.
Six steps, from a QR on the counter to credit at reception — around the salon's own software, not instead of it.
Current proven pilot: Salon Tracker — customer-account hand-off and sales-report matching / import (Luxe Glow Studio).
- A QR at the desk
Customers scan a code on the counter (or a card in the bag) and land on the salon's join page. No store, no download.
Customer · in salon - Join in a minute
First name, surname, mobile and email. That's what lets the salon match them to its sales — and nothing about them is guessed or fuzzy-matched.
Customer · app - Register the salon account
For minutes, courses and bookings the app hands them to Luxe Glow's own Salon Tracker account. The app never keeps a second copy of their minutes.
Customer · Salon Tracker - Sales reports, matched by staff
Reception exports the salon's sales reports and imports them into the staff tools. Eligible sales — the categories the salon has switched on, including eligible tanning sales — are matched to members exactly, and anything unclear is held for review.
Staff · report workflow - Points, at the salon's rate
Matched sales award Glow Points once — the ledger refuses duplicates — at a rate the salon sets. Points show in the app as salon credit.
Growth system · ledger - Credit at reception
A customer chooses how much credit to use; the desk confirms it against the till. Cancel it and the points come straight back; refunds and reversals are recorded, never lost.
Customer + staff
Said plainly
What the pilot
isn't.
- Not an automatic Salon Tracker API and not a live sync — the sales-report workflow is run by the desk.
- Not a native app, and not in the App Store or on Google Play yet. It installs to the home screen from the QR. Store options are on the roadmap.
- Not a way to buy courses or minutes in the app. Purchases stay at the till and in Salon Tracker.
- Not a replacement for the salon's till, bed control or minute balance — it sits around them.
- Not built for one salon only. Everything on it is configured per salon — the brand, the eligible sales, the rate, the rewards.
Questions salon owners actually ask
Questions about the pilot
Is this a real, live app?
Yes. Luxe Glow Studio's customers use it today, with real accounts, loyalty points and rewards. What's on this page is a re-rendering with made-up names and round numbers, so nobody's balance or details are shown.
Is it integrated with Salon Tracker?
Not by API, and we don't claim it is. Two things are proven: customers are handed to their own Salon Tracker account for minutes, courses and bookings, and loyalty points are awarded from the salon's Salon Tracker sales reports through a staff-reviewed matching and import workflow. No live sync, no automatic feed — a workflow the desk runs.
Can customers buy courses in the app?
No. Purchases stay at the till and in the salon's own software. The app is the customer experience and the growth layer around that — not a second till or a second minute balance.
Could my salon have this?
That's what the pilot is for. Tell us about your salon and the software you run today and we'll say honestly what's ready for you and what isn't yet — the salon app page has the detail, and the website tiers on the pricing page don't change.
Get started
Ask about this for your salon
Tell us about your salon and the software you run today. We'll say honestly what's ready for you and what isn't yet.