At your reception desk
From your desk to their home screen.
Customers join on their own phone. Your staff point at a QR code; the customer does the rest. Minutes, courses and bookings stay in the salon software you already use.
The customer's side
Five steps, all on their phone
- Scan. A QR code on your counter (or a card in the bag) opens your salon's join page.
- Sign up. First name, surname, mobile and email. That's all.
- Join your loyalty club. They're in, and their points balance starts at your salon.
- Link to your salon account. For minutes, courses and bookings, the app hands them to their account in your salon software. That's where date of birth, terms and consent live.
- Add to home screen. Your logo sits on their phone next to the apps they use every day.
Your team's side
What reception actually does
| When | Reception | Manager |
|---|---|---|
| Customer arrives | Points to the QR code: "Scan that and you'll earn points on today's spend." | — |
| Customer pays | Takes payment at the till, as now | — |
| Quiet moment | — | Runs the sales-report import, checks the matches, points appear in the app |
| Customer redeems | Applies the salon credit at the desk | — |
| Under-18 checks | Stay exactly as they are in your salon software and desk procedures | — |
Built the way we work. We run our own tanning salons, and this is the flow we built for our own reception at Luxe Glow Studio. It was designed around a busy desk, not a demo.
Questions salon owners actually ask
Sign-up at the desk, answered
What does the customer have to fill in?
First name, surname, mobile and email. Date of birth, terms and consent stay in your salon software, where they already are.
Do they need to download anything?
No. The QR code opens your salon's join page in their phone's browser, and the app can be added to their home screen. App Store and Google Play versions are on the roadmap, not available yet.
Does this slow my desk down at busy times?
The customer does the sign-up on their own phone, so your staff point at the QR code rather than typing. The sales-report step for points can be run when the desk is quiet.
What if a customer hasn't got a smartphone?
Nothing changes for them. They carry on using your salon exactly as they do now; the app is an extra, not a requirement.
Get started
See the sign-up for yourself
Book a short demo and we'll walk you through it on a real phone, from QR code to points.